Privacy Policy

Effective Date: 03-August-2025

This Privacy Policy describes Enigma Software Solution’s (“Enigma Software Solution” “us” or “we”) practices regarding personal information collected through enigmasoftwaresolution.com (the “Website”). Enigma Software Solution recognizes the importance of protecting the privacy of your personal information, and we have prepared this Privacy Policy to provide you with important information about the privacy practices applicable to the Website and any other website that links to or refers to this Privacy Policy. This Privacy Policy was last updated on the date above.

By accessing or using the Website, you agree that you have read and understand, and agree to be bound by, this Privacy Policy and the Enigma Software Solution Terms of Use. If you do not agree, discontinue your use of the Website.

Scope of Policy

This Privacy Policy applies to personal information collected through our Website, any related mobile applications, and other services that link to this policy.

Information Collected

Enigma Software Solution collects the following personal information from or about you in order to more seamlessly provide and enhance the quality of the Website:

Identifiers: Information provided by you directly through submitting that information through our Website forms (such as the Contact Us page).

Usage Data: Information relating to internet activity or other electronic network activity. This includes IP address, operating system type and version, web server type and version, PHP version, database type and version, cookie information, device information, Browse activities, and platform or mobile application use data, referring domain, destination domain and destination path, performance, security, software configuration and availability of our software on your servers and network, website user statistics and website and portal use and viewing activity records, communication preferences.

Geolocation data, which includes geographic information derived from a customer’s IP address, MAC address, or mobile device.

How Information Is Collected

The types of information listed above can also be defined by how they are received by us. Such information falls into the following categories:

Information You Give Us. We receive and store the information that you enter into our website via submission form, or that you provide directly to us in any other way. We do not share such information with third parties without your consent.

Automatic Information. We receive and store certain types of information whenever you interact with us. For example, like many websites, we use information packets called “cookies.” Cookies are small pieces of data that allow a website to “remember” a user’s actions over time. Most browsers are set to accept cookies unless you reconfigure your browser to refuse them or to notify you when you will have received one. If you do not accept cookies, you will not be able to use certain features of the Website. Enigma Software Solution does not currently recognize or respond to browser-initiated “Do Not Track” signals. We may also ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or such third party. For more information, please visit allaboutcookies.org. We may use cookies and other similar methods such as log files, pixel tags, web bugs, web beacons, clear GIFs, or Local.

Storage Objects (LSOs) such as HTML5 and Flash to collect information about the ways you interact with and use Enigma Software Solution.

Information Collected via Third Parties. We may allow third-party partners such as LinkedIn and Facebook to place tracking technologies (e.g., pixels or cookies) on our website. These tools enable us to analyze the effectiveness of our advertising and marketing, and better understand user behavior. The LinkedIn Insight Tag and the Facebook Pixel, for example, may collect information such as your IP address, browser type, and pages visited. This data may be linked to your LinkedIn profile and used in accordance with LinkedIn’s and Facebook’s privacy policies, respectively. You can manage your ad preferences or opt out of data collection directly through your LinkedIn and Facebook settings. You can opt out of certain data collection or targeted advertising through settings provided by those platforms or industry opt-out mechanisms such as http://optout.aboutads.info/.

By continuing to use our site, you consent to our use of personal information as described in this section. You can manage your cookie preference (including disabling cookies) through your browser settings.

Information from Other Sources.

We do not receive information about you from any other source.

Use of Information

To the extent permitted by applicable law, we make use of the personal information collected in connection with the Website for the following purposes:

To provide and improve our Website, product, and services;

To optimize operation of the service and provide support to our business functions;

To protect against criminal activity, claims and other liabilities;

To send customers information regarding Enigma Software Solution and issues specifically affecting Enigma Software Solution;

To respond to reviews, comments, or other feedback provided to us;

To support and personalize the service to your needs and interests;

To protect the security and integrity of our service, content, and our business;

To provide more streamlined customer support;

To provide you with information, products, or services that you request from us;

For benchmarking, data analysis, audits, developing new products, facilitating product, software and applications development, improving our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes;

To meet our contractual requirements, including the first and second bullet point set forth below under “Sharing of Information”;

To comply with applicable legal or regulatory requirements and our policies, as described below in the second bullet point under “Sharing of Information”;

To distribute Enigma Software Solution updates and newsletters to customers;

For any other purposes disclosed to you at the time we collect your information or pursuant to your consent;

To comply with legal bases under applicable law, including contract performance, legitimate interests, legal obligations, and where you have provided consent.

Sharing of Information

Enigma Software Solution does not sell your personal information, nor has Enigma Software Solution sold personal information in the past 12 months. Enigma Software Solution shares and discloses personal information only to the extent set forth below:

Mergers, Acquisitions, Divestitures. In the event Enigma Software Solution or any affiliate, portion, group or business unit thereof, undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), we may share, disclose or transfer personal information to a buyer, investor, new affiliate, or other successor. In any event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Law Enforcement and National Security. We may share personal information with legal, governmental, or judicial authorities, as instructed or required by those authorities or applicable laws, or to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, government request, regulatory request, law enforcement or national security investigation, or as otherwise required or authorized by law.

Service Providers. We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, providing social media services, providing services to you, or our analytics partners, subject to confidentiality obligations. International Transfers. If you are accessing our Website from outside of the United States, be aware that your information may be transferred to and maintained on servers located in the United States or other jurisdictions. We ensure appropriate safeguards are in place to protect personal information transferred internationally. See Section: Outside the US – International Data Transfers below for more information.

Storage of Information

We will not keep your personal information for longer than is necessary, the determination of which depends on several factors:

Whether we are required to keep the information for legal or regulatory purposes;

Whether we need to keep the information to protect you or us, such as your transaction history;

The original purpose of collecting the information;

The age of the information;

We periodically review the data we hold and securely delete or anonymize personal information that is no longer necessary.

Third Party Sites

Enigma Software Solution may provide links to other websites, mobile applications, resources, or Internet locations over which Enigma Software Solution does not have control (“External Web Sites”). Such links do not constitute an endorsement by Enigma Software Solution of those External Web Sites. Our Privacy Policy does not apply to External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the External Web Sites, and we encourage you to read the privacy policies of any External Web Sites with which you choose to interact.

Data Security

We implement reasonable technical and organizational security measures designed to secure and protect personal information from loss, misuse, unauthorized access, disclosure, etc. Please note, we do our best to protect your personal information, however, we cannot fully eliminate security risks associated with the storage and transmission of personal information over the internet or any other public network. Any transmission of personal information is at your own risk.

In the event of a data breach involving your personal information, we will notify you as required under applicable law and describe the steps we are taking to mitigate the effects.

Your Data Protection Rights

Enigma Software Solution would like to make sure you are fully aware of all of your data protection rights. Every customer is entitled to the following:

The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification. You have the right to request that we correct any information you believe is inaccurate or incomplete.

The right to erasure. You have the right to request that we erase your personal data, under certain conditions and as provided by applicable law.

The right to data portability. You have the right to request that we transfer the data we have collected toゆる

The right to object to processing. You have the right to object to our processing of your personal data in certain circumstances.

The right to restrict processing. You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to withdraw consent. Where our processing of your personal data is based on your consent (such as the collection of Cookies), you may withdraw that consent at any time.

You will not be discriminated against in your use of the services for exercising these rights, though use of the right of erasure may necessarily reduce the functionality of certain processes.

If you request to exercise any of these rights, we will respond to you as soon as is practicable.

Please contact us if you wish to exercise any these rights by sending us an email at enquiries@enigmasoftwaresolution.com.

Children

Our Website is not intended for children under the age of eighteen (18) without parental consent. If you are under the age of 18 and wish to create an account with Enigma Software Solution, you must have your parent or legal guardian create the account on your behalf, submit your personal information, and agree to this privacy policy on your behalf.

Modifications

Enigma Software Solution reserves the right to change this Privacy Statement from time to time. Enigma Software Solution will provide notification of the material changes to this Privacy Statement, such as by sending a notification, posting a notice on the Website, or updating the “Last Updated” date above.

Contact Us

Questions about this Privacy Statement or the information practices of Enigma Software Solution should be directed to our privacy team by emailing us at enquiries@enigmasoftwaresolution.com.

Jurisdiction-Specific Clauses

The following additional clauses apply to you if you are a resident of or otherwise protected by the privacy laws in the specified jurisdictions. These clauses provide extra information and rights specific to those regions, in addition to the provisions stated in our core Privacy Policy above. We clearly indicate which laws are being addressed in each clause

California (CCPA/CPRA)

If you are a resident of California, you have specific privacy rights under the California Consumer Privacy Act (CCPA) of 2018, as amended by the California Privacy Rights Act (CPRA) of 2020. These rights are in addition to any general rights described in this Policy:

• Right to Know: You have the right to request that Enigma Software Solution disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting (or selling/sharing, if applicable) the information, and the categories of third parties with whom we share your personal information. Essentially, you can ask us to provide you with a report of the personal data we have about you and how we have handled it in the past 12 months.
• Right to Delete: You can request that we delete personal information we have collected from you and retained, subject to certain exceptions. For example, we may retain data needed to complete a transaction, detect security incidents, comply with legal obligations, or other exemptions allowed by law. If you request deletion, we will also direct our service providers to delete your information from their records, where required.
• Right to Correct: You have the right to request that we correct any inaccurate personal information that we maintain about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: California law gives you the right to opt out of the “sale” or “sharing” of your personal information to third parties. Sale is broadly defined to include not just exchange for money, but also other valuable consideration (it can include some advertising disclosures). Sharing refers to disclosing information for cross-context behavioral advertising (targeted advertising). Enigma Software Solution does not sell personal information for money. We also do not share your personal information for targeted advertising without your consent. If in the future Enigma Software Solution engages in any activity deemed a “sale” or “sharing” under CCPA, we will provide a clear “Do Not Sell or Share My Personal Information” link or mechanism for you to opt out. You can also send an opt-out request to us at any time (see Contact Information above), and we will honor it as required by law.
• Right to Limit Use of Sensitive Personal Information: If we collect “sensitive personal information” (as defined under California law, e.g. precise geolocation, racial or ethnic origin, health information, etc.), you have the right to direct us to limit the use of that sensitive information to only what is necessary to perform the services or provide the goods. Enigma Software Solution only uses sensitive information for limited purposes (such as processing payment card information for a purchase, or if you voluntarily provide health info for an event accommodation) and does not use or disclose sensitive personal information for purposes that would trigger a right to limit under CPRA. If that changes, we will provide an opt-out/limit mechanism and notify you.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means, for instance, we will not deny you our services, charge you a different price, or provide a different level or quality of service just because you exercised your rights under the CCPA. However, please note that if you request deletion of certain data, some features of our service that rely on that data may no longer function. In any case, Enigma Software Solution will not retaliate or discriminate in response to your privacy choices.
• Submitting CCPA Requests: You (or your authorized agent) can submit requests to know, delete, or correct by contacting us at enquiries@enigmasoftwaresolution.com. We will need to verify your identity (or your agent’s authority) before processing the request, which may involve asking you for personal information to match against our records. Consistent with California law, you may exercise these rights up to twice in a 12-month period free of charge. Any disclosures we provide will cover at most the 12-month period preceding our receipt of the request, and if applicable we will explain if we have a legitimate reason for not complying with a request.
• California “Shine the Light” Law: California Civil Code § 1798.83 (the “Shine the Light” law) allows California residents to ask companies once a year if they have shared personal information with third parties for those third parties’ direct marketing purposes. Enigma Software Solution’s policy is not to disclose personal information to third parties for their own direct marketing without your consent. If you are a California resident and wish to make a request under the Shine the Light law, please contact us with “Shine the Light Request” in the subject line. We will provide a list of categories of personal information disclosed (if any) and the names and addresses of third parties with which we shared personal information for their direct marketing purposes in the immediately preceding calendar year.
• California Minors (Online Eraser Law): If you are a California resident under the age of 18 and a registered user of our services, you may request removal of content or information you have publicly posted. Please contact us with details of your request. Note that removal does not ensure complete or comprehensive removal (for example, content that was reposted by others or that we are required to keep by law may not be fully removed).

These California-specific rights and disclosures are effective as of January 1, 2023, and this section of our Privacy Policy is designed to comply with the CCPA/CPRA. For more information about your rights, you may visit the California Attorney General’s CCPA website or consult the text of the law. If you have questions about your California privacy rights, you can always contact us for further information

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